World Cup Fans Stranded by Failure of Ticket ResalesComplaints abound over processes on StubHub, as well as SeatGeek and other sites promising tickets to the event that only comes around every four years. By R.J. Rico and Emilie Megnien, Associated Press
Destinations International Names New Execs for Education and Certification, and Product EngagementRebecca Turner will be V.P. of education and certification, while Alyssa Poulin will serve as product engagement manager. By Lisa A. Grimaldi
PCMA Names Host Cities for Convening Leaders 2022 and 2023The organization will take its annual meeting to Las Vegas and Columbus, Ohio. By Michael J. Shapiro