November 2014 Webcast: Resolving Problems out of Court

November 12  | 2:00PM

As careful as we are in contract language, disputes between planners and suppliers do occur. Learn smart strategies for reaching a satisfactory resolution — without going to court.

Moderator: Sarah J.F. Braley
 Jonathan T. Howe, Esq.
CMP Credit:
 C. Risk Management, 1 hour

December 2014 Webcast: New Ideas for Trade Show Sponsorship

December 10 | 2:00PM EST

New Ideas for Trade Show Sponsorshi

Signs, banners and bags provide some visibility, but consider new, high-impact ideas for building buzz — and sponsorship dollars — at trade shows.

Moderator: Lisa A. Grimaldi
CMP Credit: A. Strategic Planning, 1 hour

Interact LIVE Webcast: Sustainability Standards and Your Event

November 10, 2014
8:30AM - 9:30AM ET

"Sustainability Standards and Your Event" 
Jaime Nack, Founder & President, Three Squares Inc. 

Every gathering — from a local food festival to a major event like the Olympics — has economic, social and environmental impacts. Water and energy resources are expended, and significant waste and carbon emissions can be generated. In June 2012, coinciding with the London Olympics, a new international standard, ISO 20121, was published for the events industry, offering specific guidelines for implementing sustainable practices. Do your events comply? Jaime Nack, a leading sustainable event producer, will draw from her extensive event production portfolio to show how all event professionals can implement simple sustainability practices that are both tailored to their business objectives and meet the requirements of ISO 20121. Highlighted case studies will include the 2008 Democratic National Convention in Denver, and Comedy Central's Rally to Restore Sanity in 2010, which drew a crowd of 500,000 to the National Mall in Washington, D.C.

CMP Credit: 1 Hour

January 2015 Webcast: Fresh Menu Ideas For Special Diets

January 14 | 2:00PM EST

Fresh Menu Ideas For Special Diets
Menus that accommodate special dietary needs don’t have to be bland. This session will feature delicious, palate-pleasing ideas from chefs, who will share specific tips and recipes for cocktail party fare, meals, desserts and breaks that will satisfy a wide range of attendee needs. 
Moderator: Lisa A. Grimaldi 

October 2014 Webcast: The Comprehensive RFP

October 22 | 2:00pm EST

What does a thorough request for proposal look like? What information does the hotel need in order to understand your group's needs and make an informed bid for your business? Learn the key components of an ideal RFP. Supporting documents available for download include a sample RFP for a citywide conference.

Moderator: Michael J. Shapiro
CMP Credit: A. Strategic Planning, 1 hour

September 2014 Webcast: CSR on a Budget

September 17 | 2:00 pm EST

Description: Corporate social responsibility is a growing trend in the meetings world. Experts share ideas for charitable activities that participants will appreciate and your limited budget will allow. Moderator: Lisa Grimaldi CMP Credit: A. Strategic Management, 1 hour

August 2014 Webcast: Measuring and Improving Attendee Engagement

 August 13 | 2:00 pm EST
Description: New technologies are providing key insights into attendee behavior at trade shows. Learn to employ the latest techniques to measure engagement — and use the results to improve the attendee experience. 
Moderator: Michael C. Lowe CMP Credit: A. Strategic Planning, 1 hour

July 2014 Webcast: How to Succeed at Strategic Meetings Management

July 16 | 2:00 pm EST

Description: A strategic meetings management program is a big undertaking; in fact, more SMMP efforts fail than succeed. We talk to experts about what approaches have worked best for them, and what they're doing to build on their successes. Moderator: Michael J. Shapiro CMP Credit: A. Strategic Management, 1 hour Speakers: Kevin Iwamoto, Vice President of Industry Strategy, Lanyon and Debi Scholar, CMM, CMP, SMM Coach and Mentor



June 2014 Webcast: Risk Management Basics for Meeting Professionals

June 18 | 2:00 pm EST

Description: You might not have the budget or resources to establish a high-level risk management program. However, all meeting professionals should put these essential measures in place to protect their organizations and attendees. Moderator: Loren G. Edelstein Speaker: Bruce McIndoe, CEO of iJET International, Inc. CMP Credit: C. Risk Management, 1 hour

May 2014 Webcast: Should You Use a Third Party Planner

Description: How do third-party meeting planners work? Learn about the services and pricing models of independent meeting planning companies, including the market's biggest players and self-employed consultants. Moderator: Lisa A. Grimaldi CMP Credit: A. Strategic Planning, 1 hour.


Tony Cummins, CMP, CMM, owner/director, The Meeting Department
• Jeff Sacks, CMP, vice president- strategic account management, Experient

April 2014 Webcast: The Art and Science of Attendee Surveys

Description: Learn what, when and how to solicit feedback from attendees before, during and after an event. Plus, how to analyze and act upon the results. Takeaways will include a sample post-show survey available for download. Moderator: Michael C. Lowe CMP Credit: G. Meeting or Event Design, 1 hour

March 2014 Webcast: Understanding Negotiations from the Hotelier's Perspective

Description: Effective negotiations require an understanding of business needs on both sides of the table. Hotel executives will talk frankly about their business models, pricing strategies and market conditions and other factors that come into play when they negotiate for your meeting.

Moderator: Michael J. Shapiro Speaker: Amanda Armstrong, CMP, Manager Meetings and Travel Department, Enterprise Holdings, Inc. and Rodahl Leong-Lyons, Vice President, Sales, Americas, Hyatt CMP Credit: B. Project Management, 1 hour


January 2015 Webcast: Fresh Menu Ideas For Special Diets

January 14 | 2:00PM EST Fresh Menu Ideas For Special DietsMenus that accommodate special dietary needs don’t have to be bland. This session will...

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